You are here

Ofgem warning for industry

Ofgem has written to network companies, suppliers and metering companies to warn them to take action to improve the quality of the data they hold on customers.

The regulator said: “Poor quality data has repeatedly been identified as a risk to proper operation of the retail market, and has been a drag on switching quality for some time. We require significant improvements to be made to existing industry data.”

To continue reading this article please login if you already have an account or subscribe.