E.On pays £7.7 million redress
E.On has paid £7.7 million in redress to Citizens Advice's Energy Best Deal service, after Ofgem confirmed failings in how it dealt with customers after price rises in 2013 and 2014.
E.On has paid £7.7 million in redress to Citizens Advice's Energy Best Deal service, after Ofgem confirmed failings in how it dealt with customers after price rises in 2013 and 2014.
E.On is trialling a “smart” pay as you go tariff for up to 30,000 customers who are currently on prepayment meters or pay on receipt of their bill.
Networks are being overpaid and their regulators have not adjusted to changed economic circumstances, according to a new report from Citizens Advice.