Utilita pays penalty over switching
Utilita is to pay £450,000 to debt charity StepChange, after Ofgem found the prepayment metering supply specialist had wrongly blocked 40,000 customers from switching to other suppliers.
Utilita is to pay £450,000 to debt charity StepChange, after Ofgem found the prepayment metering supply specialist had wrongly blocked 40,000 customers from switching to other suppliers.