Penalties imposed for energy efficiency failings
Drax Power is to pay a £28 million penalty for its failure to meet Community Energy Savings Programme (Cesp) targets.
Drax Power is to pay a £28 million penalty for its failure to meet Community Energy Savings Programme (Cesp) targets.
Energy regulator Ofgem has written to the chief executives of energy companies to tell them to improve the way they handle customer complaints or face regulatory action.