David Gray defends Ofgem’s record but says he would have referred industry earlier
Ofgem chairman David Gray put up a robust defence of the organisation in September, when he gave the annual energy lecture to the Worshipful Company of Fuellers.
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Ofgem probes three companies over business meter failings
Ofgem has begun investigations into three energy suppliers – E.ON, British Gas and Npower – over their roll-out of advanced meters to business customers.
£3M penalty for EDF Energy
EDF Energy has agreed to make a £3 million contribution to Citizens Advice Energy Best Deal Extra and Plymouth Citizen’s Advice Bureau in recompense for poor customer complaint handling.